We want you to be 100% happy with your purchases from Beserk, so we aim to make any returns/exchanges as easy as possible!
If you receive your order and you have selected the wrong size, it doesn't suit you, or you are not happy with your purchase for any reason, you are welcome to send it back for a Store Credit, Refund or Exchange.
We accept returns up to 30 days after purchase
You can return your item for an EXCHANGE, REFUND or STORE CREDIT
ALL items can be returned EXCEPT underwear, swimwear, bodysuits, hosiery, contact lenses, earrings, cosmetics and opened hair dye, due to Australian health & hygiene regulations.
Items must be returned in the original condition - swing tags attached, original packaging, unworn, unwashed. We suggest trying on shoes on carpet to avoid any scuff marks.
Please keep the item clean from animal fur, makeup stains & cigarette smoke. We reserve the right to reject any items that are returned in unsaleable condition.
The customer is responsible for the return postage costs, unless there was an error with the order. In this case we will cover all costs to ensure you are not out of pocket. Exchange Postage costs - $7.95 Regular Post or $9.95 Express Post.
All returns will be processed within 2 days of arriving back to the Beserk Warehouse [there may be some slight delays on processing returns during busy times]
Sorry No Returns on Sale or Clearance items.
Find our full Return Policy >> HERE