POSTAGE + DELIVERY INFO
COVID-19 UPDATE

Due to the current COVID-19 situation, Australia Post have made some temporary operational changes that affect our dispatch times.

  ORDER CUTOFF TIME FOR SAME DAY DISPATCH - NOW 2PM

Order Before 2PM for Same Day Order Dispatch. Australia Post collection hours have changed and they are now picking up orders from the Beserk Warehouse earlier than normal, so we have had to move our order Deadline from 3pm to 2pm.

  CANNOT GUARANTEE EXPRESS POST NEXT DAY SERVICE

Due to the current situation, Australia Post cannot guarantee next day delivery with express postage, but it is still the fastest delivery & arrives much faster than regular post. So we cannot guarantee orders will arrive next day and are sorry but we cannot refund any postage for orders that do not arrive in this time. We hope you understand that things are very crazy at the moment for everyone so delivery times can be delayed. 

  WAREHOUSE ORDER PICKUP

We are now offering contactless order collection from our Warehouse.  Please note we are unable to accept cash, so orders must be pre-paid or we can accept card payments.  Unfortunately we are still unable to offer the change room facilities at this time.

  ALL ORDERS PLACED BEFORE 2PM

  EXPRESS POST OPTIONS AVAILABLE FOR
SUPER FAST DELIVERY

  ORDERS ARE DISPATCHED FROM WINDSOR QLD AUSTRALIA - 2 PICKUPS PER DAY 12PM AND 3PM

AUSTRALIA > FREE DELIVERY
ALL ORDERS OVER $89

  Includes Full Tracking, Signature on Delivery option & Order Guarantee
  Regular Post - Approx Delivery Time 1-7 business days - Sent by Australia Post
  Express Post - Overnight to 80% of Australia or 2 Days to Rural areas. To check if you are in this area visit the Australia Post website > HERE

NEW ZEALAND > FREE DELIVERY ALL ORDERS
OVER $89

  Includes Full Tracking, Signature on Delivery option & Order Guarantee
  Standard Post - Approx 3-5 Business Days
  Express Courier - Approx 2-3 Business Days

UNITED STATES / UNITED KINGDOM

 
  Regular International Post - Limited Tracking, Signature on Delivery option & Order Guarantee - Approx. Delivery Time: 8 - 10 business days*
Express Delivery - Includes Full Tracking, Signature on Delivery option &  Order Guarantee - Approx. Delivery Time: 2-4 business days*

*Standard delivery times between metropolitan areas of major cities, excludes time in customs if applicable & may be subject to unavoidable delays. Therefore these delivery times are not guaranteed, due to the fact that as soon as it leaves the Beserk Warehouse it is out of our control.

We ship to the following countries: Austria, Belgium, Canada, China, Denmark, France, Germany, Hong Kong, Hungry, Ireland, Italy, Japan, South Korea, Malaysia, Netherlands, New Zealand, Norway, Singapore, Sweden, Thailand, Taiwan, United Kingdom, USA. Sorry if your country is not on this list, we are unable to ship due to delivery issues.

SORRY WE HAVE HAD TO SUSPEND ALL OTHER INTERNATIONAL ORDERS UNTIL FURTHER NOTICE DUE TO COVID-19 RESTRICTIONS.

INTERNATIONAL CUSTOMERS PLEASE NOTE: All import taxes, brokerage fees & duties are payable by the customer. Beserk does not cover these fees. If you are unsure of your country’s import laws, we suggest contacting your countries customs department to find the guidelines around importing from Australia. If an international parcel is returned to us due to unpaid import taxes, duties or any other costs or reasons imposed by the destination country or if parcel is refused acceptance or undeliverable, Beserk will provide refund excluding postage upon receipt of the parcel back to the Beserk's warehouse or arrange re-delivery.

  ORDER BEFORE 2PM FOR SAME DAY DISPATCH

Fast Delivery! Place your order before 2pm AEST Monday to Friday for same day dispatch & receive your order as soon as the next business day. All orders placed after 2pm Friday will be sent on the following Monday. Orders are dispatched from our warehouse at Windsor, Queensland, Australia, we have 2 collections each day.

  SELECT EXPRESS TO RECEIVE YOUR ORDER FAST!

Select Express Post during checkout to receive your order as soon as the next day! Australia post guarantees delivery to 80% of Australia in 1 day, or 2 days for anyone outside that area. To check if you are in the Express Post area click > HERE.

  FREE PICKUP FROM OUR WINDSOR WAREHOUSE

Save money on postage & select WAREHOUSE PICKUP during checkout & your order will be ready for Collection from the Beserk Warehouse - 10 Lyons Terrace, Windsor within 1 hour of placing your order.
Opening Hours - 8.30am to 4.00pm - Monday to Friday.

  ALL ORDERS SENT WITH FULL TRACKING

All Orders are sent with full tracking so you can see where your order is at all times! You also have an option to select Signature on Delivery or Leave at Premises Unattended. To ensure your order is delivered as quickly as possible, please provide any delivery special instructions in the comments section when placing your order. Orders are collected at 11am & 2pm daily. You will receive an email with a tracking link that has your unique consignment number between 2-3pm when your order is completed in our system, just click on it and it will take you to the tracking information or you can find the tracking links below.

Track your Australia Post parcel > HERE or PHONE > 13 76 78

Please do not hesitate to contact us if you have any questions!

Beserk
xxx