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Postage and Delivery Information Beserk Online Store Australia

POSTAGE + DELIVERY INFO

Due to the ongoing COVID-19 situation,
Australia Post are still experiencing delays in some areas

🎄🎅 View the Australia Post Christmas Delivery Updates > HERE

ORDER CUTOFF TIME FOR SAME DAY DISPATCH - NOW 2PM

Order Before 2PM for Same Day Order Dispatch.

CANNOT GUARANTEE EXPRESS POST NEXT DAY SERVICE

Due to the current situation, Australia Post cannot guarantee next day delivery with express postage, but it is still the fastest delivery & arrives much faster than regular post. So we cannot guarantee orders will arrive next day and are sorry but we cannot refund any postage for orders that do not arrive in this time. We hope you understand that things are very crazy at the moment for everyone so delivery times can be delayed.

CLICK & COLLECT - BESERK WAREHOUSE WINDSOR, QUEENSLAND

We are now offering contactless order collection from our Warehouse. Please note we are unable to accept cash, so orders must be pre-paid or we can accept card payments. Unfortunately we are still unable to offer the change room facilities at this time.

ALL ORDERS PLACED BEFORE 2PM

SAME DAY DISPATCH

EXPRESS POST OPTIONS AVAILABLE FOR
SUPER FAST DELIVERY

ORDERS ARE DISPATCHED FROM WINDSOR QLD AUSTRALIA - 2 PICKUPS PER DAY 12PM AND 3PM

AUSTRALIA > FREE DELIVERY
ALL ORDERS OVER $89

REGULAR POST	Orders Over $89	FREE
	Under $89	$7.95
EXPRESS POST	Up to 500gm	$8.95
*Overnight Delivery	501gm to 1kg	$9.95
	Over 1kg	$13.95

Includes Full Tracking, Signature on Delivery option & Order Guarantee
Regular Post - Approx Delivery Time 1-7 business days - Sent by Australia Post
Express Post - Overnight to 80% of Australia or 2 Days to Rural areas. To check if you are in this area visit the Australia Post website > HERE

NEW ZEALAND > FREE DELIVERY ALL ORDERS
OVER $89

STANDARD POST	Orders Over $89	FREE
	Orders Under $89	$12.95
EXPRESS COURIER	All Orders	$19.95

Includes Full Tracking, Signature on Delivery option & Order Guarantee
Standard Post - Approx 10-15 Business Days
Express Courier - Approx 5-8 Business Days

REST OF WORLD

Due to the ongoing COVID-19 situation, some international zones are still experiencing delays that are sadly beyond our control. More information can be found > HERE

REGULAR	Up to 500g	$16.95
	500g to 1kg	$26.95
	1.1kg to 2kg	$36.95
	2.1kg to 3kg	$49.95
	over 3kg	$69.95
EXPRESS	Up to 500g	$26.95
	500g to 1kg	$36.95
	1.1kg to 2kg	$46.95
	2.1kg to 3kg	$59.95
	over 3kg	$79.95

Regular International Post - Limited Tracking, Signature on Delivery option & Order Guarantee - Approx. Delivery Time: 10-15 business days*
Express Delivery - Includes Full Tracking, Signature on Delivery option & Order Guarantee - Approx. Delivery Time: 5-8 business days*

*Standard delivery times between metropolitan areas of major cities, excludes time in customs if applicable & may be subject to unavoidable delays. Therefore these delivery times are not guaranteed, due to the fact that as soon as it leaves the Beserk Warehouse it is out of our control.

We ship to the following countries: Austria, Belgium, Canada, China, Denmark, France, Germany, Hong Kong, Hungry, Ireland, Italy, Japan, South Korea, Malaysia, Netherlands, New Zealand, Norway, Singapore, Sweden, Thailand, Taiwan, United Arab Emirates, United Kingdom, USA. Sorry if your country is not on this list, we are unable to ship due to delivery issues.

INTERNATIONAL CUSTOMERS PLEASE NOTE: All import taxes, brokerage fees & duties are payable by the customer. Beserk does not cover these fees. If you are unsure of your country’s import laws, we suggest contacting your countries customs department to find the guidelines around importing from Australia. If an international parcel is returned to us due to unpaid import taxes, duties or any other costs or reasons imposed by the destination country or if parcel is refused acceptance or undeliverable, Beserk will provide refund excluding postage upon receipt of the parcel back to the Beserk's warehouse or arrange re-delivery.

ORDER BEFORE 2PM FOR SAME DAY DISPATCH

Fast Delivery! Place your order before 2pm AEST Monday to Friday for same day dispatch & receive your order as soon as the next business day (excludes Public Holidays). All orders placed after 2pm Friday will be sent on the following Monday. Orders are dispatched from our warehouse at Windsor, Queensland, Australia, we have 2 collections each day.

SELECT EXPRESS TO RECEIVE YOUR ORDER FAST!

Select Express Post during checkout to receive your order as soon as the next day! Australia post guarantees delivery to 80% of Australia in 1 day, or 2 days for anyone outside that area. To check if you are in the Express Post area click > HERE.

FREE PICKUP FROM OUR WINDSOR QLD WAREHOUSE - CLICK & COLLECT

Save money on postage & select CLICK & COLLECT during checkout & your order will be ready for Collection from the Beserk Warehouse - 10 Lyons Terrace, Windsor Queensland, within 1 hour of placing your order.
Opening Hours - 8.30am to 4.00pm - Monday to Friday.

ALL ORDERS SENT WITH FULL TRACKING

All Orders are sent with full tracking so you can see where your order is at all times! You also have an option to select Signature on Delivery or Leave at Premises Unattended. To ensure your order is delivered as quickly as possible, please provide any delivery special instructions in the comments section when placing your order. Orders are collected at 11am & 2pm daily. You will receive an email with a tracking link that has your unique consignment number between 2-3pm when your order is completed in our system, just click on it and it will take you to the tracking information or you can find the tracking links below.

Track your Australia Post parcel > HERE or PHONE > 13 76 78

Please do not hesitate to contact us if you have any questions!

Beserk
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