We want you to be happy with your purchases from Beserk, so we offer an excellent return policy.
We have 3 ways for you to return your items :
STANDARD RETURN - CLICK HERE
INSTANT REFUND - CLICK HERE
EXCHANGE AT WAREHOUSE - CLICK HERE
OPTION #1 - STANDARD RETURN
10 LYONS TERRACE
WINDSOR QLD 4030AUSTRALIA
REASON FOR RETURN:
ORDER NUMBER [if known]
CONTACT PHONE NUMBER:
REFUND TYPE:STORE CREDIT or REFUND
** Please include a note with your order number in your return no matter which option you choose. **
OPTION #2 - INSTANT REFUND WITH Refundid
Enter details below to get started
When the return has arrived back to Beserk we will get it processed for you asap. You will receive an email as soon as it has been completed.
OPTION #3 - EXCHANGE AT WAREHOUSE
If you'd like to exchange your item for a different size, simply drop by the Beserk Warehouse :
10 LYONS TERRACE
WINDSOR QLD 4030 AUSTRALIA
Please have your order number ready and let our friendly customer service team know what size you'd like to swap for! Feel free to contact us beforehand if you'd like us to put the size aside for you so it doesn't sell out.
♥ Items must be returned in original condition - swing tags attached, original packaging, unworn, unwashed. Please try on shoes on carpet to avoid any scuff marks.
♥ Please note : Items purchased from our Clearance Sale section can be returned for a store credit only. This does NOT include full price items that were purchased during a sale event, eg. 15% OFF Sale, these can be returned for a full refund as normal. FINAL SALE Items cannot be returned, but w
AUSTRALIA POST RETURN PORTAL : Please note the Return Portal is not controlled by Beserk, this is a service offered by Australia Post. If you have any issues with the portal please contact Australia Post directly.
On logging the request Australia Post will email you a Reference Number & will be in contact within 48 hours of logging the request. If you have any issues with this process please contact us so we can assist to get this sorted for you.
Customer service is our highest priority at Beserk and we want all our customers to be happy with their experience with Beserk and loving their new purchases! If you have any questions about a product or the return process, please contact us as we are happy to help in any way we can.