Welcome to the World of Beserk....
Welcome to the Beserk Online Store!
Established in 2000 we are Australia's largest & longest running Alternative Online Store bringing you an amazing range of clothing, homewares, cosmetics, hair colour, shoes, makeup, derby clothing, babies gear & pop culture collectables from around the world!
Fast Delivery ~ Order before 3pm for Same Day Dispatch. Select Express post to receive your order as soon as the next day.
Excellent Customer Service ~ Beserk was a finalist in the 2015 People's Choice Startrack Orias Awards 2015 & the Winner of the Small Business People's Choice Award in 2016 & 2017, as voted by our amazing customers! So you can be assured that we hold customer service a very high priority at Beserk.
Order Collection Available ~ The Beserk Warehouse is located at: 10 Lyons Terrace, Windsor Queensland, Australia. We are 5 Minutes walk from the Windsor Train station. Please note: We do not have a shop [yet!]; our warehouse is for order collection ONLY, but we do have change rooms & facilities so you can try on your items to make sure that you ordered the correct size. Simply place your order & select 'Pickup from Warehouse' as the delivery method & we will have your order waiting for you!
Excellent Return Policy ~ We want you to love all the items you purchase from Beserk! So if you are unhappy with your order in anyway you can return it within 30 days for a full refund, exchange or store credit. ALL items can be returned EXCEPT underwear, swimwear, bodysuits, hosiery, contact lenses, earrings and cosmetics due to Australian health & hygiene standards. Opened hair dye cannot be returned. Sorry, No Return on items in our SALE section. You can read our full Return Policy > HERE
Beserk Reward Program ~ Earn 1 Beserk Army point for every $1 spent on the Beserk Webstore. Each point is worth 5c and these points can be used to redeem a voucher to save you money on your next order! Simply sign up for a Beserk account to become a Beserk Army member. Points are rewarded to your account as soon as you sign up and you can also earn points by sharing our posts on social media! Every time you order you earn points that are added to your account when the order is complete. Read More info > HERE
Phone Orders ~ Simply call us on 07 3857 3408 or 0478 020 710 to place your order over the phone with one of our friendly staff. The Beserk team is always happy to help! :) Our office hours are: 9.30am to 5.00pm Monday to Friday EST.
Customer Satisfaction ~ We hold customer happiness as our number #1 priority at Beserk. If you ever have any problem with anything purchased from us, please contact us straight away so we can rectify the issue. We do not want unhappy customers and will always do everything possible to make sure that you are happy with your purchase and Beserk experience.
If you ever have any questions please do not hesitate to contact us!The friendly Beserk Customer service team is always happy to help in anyway we can.
We hope you love our store!
Fleur & the Beserk Team xxx