IMPORTANT UPDATE 2026 - BESERK ARMY REWARDS ❤️

Here at Beserk, our community always comes first. Our Beserk Rewards Program was created to give back to our amazing Beserkers – rewarding you for shopping with us, engaging with our brand, and being part of the dark, spooky and alternative family we’ve built together! ❤️

As we head into 2026, we want to be completely transparent about a small but important update to our Rewards Program, while also reminding you just how many awesome perks you can still enjoy – including FREE products, vouchers and bonus points!

What Is the Beserk Rewards Program? ❤️

Our Beserk Rewards Program allows you to earn points that can be redeemed for FREE items or discount vouchers on future orders. Every interaction counts – from shopping and reviews to birthdays and referrals.

Points are automatically added to your rewards balance once an order or eligible action is completed, making it super easy to earn while doing what you already love! 

How to Redeem Your Reward Points -

Redeeming your Beserk Reward Points is simple and hassle-free:

• Log into your Beserk account

• Click the heart icon in the bottom right corner of the screen to open the popup OR

• Click “Spend My Points” above on the Beserk Rewards Page 
  

From there, you can choose to:

• Redeem points for a discount voucher for your next order

• Exchange points for a FREE PRODUCT

✨ Our reward product offers change monthly (sometimes more), so be sure to keep an eye out for special offers before you check out! ❤️

Current Reward Options Include (but are not limited to):

• XX Reward Points = FREE PRODUCTS

• 50 Reward Points = $2.50 OFF Voucher

• 100 Reward Points = $5 OFF Voucher

• 200 Reward Points = $10 OFF Voucher

How to Earn Reward Points! ❤️

Earning points is easy, and it all adds up quickly! Here’s how you can boost your balance:

• 💰 1 point for every $1 spent

• 📲 Sharing on social media

• 💌 Subscribing to our newsletter

• 🎂 Adding your birthdate (20 points on your birthday!)

• 🖤 Referring a friend

  • You earn 200 points

  • They receive 10% off

• ✍️ 10 points for every product review written

Every interaction helps you earn rewards faster and your reviews genuinely help other Beserkers shop with confidence! ❤️

Important Information About Point Expiry! ❤️

We want to make sure you don’t miss out on your hard-earned rewards, so please take note of the following:

⚠️ Reward points will expire if your account is not active for 12 months.

Here’s how it works:

• Points expire 365 days after they are awarded if no qualifying activity occurs

• A qualifying activity includes making a purchase or leaving a review

• Once your account shows activity, your points are refreshed and valid for another 365 days

Staying active ensures your rewards stay safe and ready to use! ❤️

Rewards Program Update for 2026 - 

Rewards $ off vouchers are now not able to be used on sale items, as well as clearance items.

And from 5th January 2026, the minimum order value required to use Reward Discount vouchers will change from $49 AUD to $99 AUD.

We truly didn’t want to increase the minimum order value – however, with rising costs across everything we purchase and operate, this change is necessary for Beserk to continue running sustainably and to remain operating. ❤️

By making this adjustment, we’re able to:

• Keep Beserk open and thriving

• Keep our product prices as low as possible

• Continue offering our awesome Rewards Program

• Add even more FREE reward items for you to claim in 2026

This update allows us to protect the long-term future of Beserk while still giving back to our community in meaningful ways! ❤️

Rewards Program Terms & Conditions! ❤️

To avoid any confusion, please keep the following terms in mind:

♥ Discounts cannot be used on Clearance, Sale & Final Sale items
♥ Discounts cannot be used to purchase Gift Cards or some excluded items
♥ Only one voucher can be used per order
♥ Discounts can only be used on the recipient’s account
♥ To redeem a FREE product, the item must be added to your cart before applying the reward code
♥ Charity donations are calculated monthly and paid to the organisation via bank transfer
♥ Points are automatically added once your order or action is completed
♥ Your birthdate must be added at least one month before your birthday to receive bonus points
♥ Limits apply to points earned from social media sharing
♥ Points are not redeemable for cash
♥ Discount vouchers expire after 12 months
♥ Orders using rewards $$ off vouchers cannot be combined for shipping

We’re Always Here to Help 🖤

If you have any questions about your rewards, points, or redemptions, Visit our Rewards Help Page or message our friendly team via Live Chat or email – we’re always happy to help! ❤️

Thank you from the bottom of our hearts for supporting Beserk. Your love, loyalty, and passion allow us to keep doing what we do best – bringing you the coolest alternative fashion, accessories and collectibles while rewarding you along the way.

Lots of love,
- Beserk xx