Hot Chocolate is an innovative label created in Venezuela & inspired by a need for unique & non-mass-produced products. Hot Chocolate prides itself on creating pieces that reflect individuality, limitless creativity & a true passion for sophisticated art and design & offering limited edition collections inspired by vintage and nostalgia of childhood. Amazing quality & super cute shoes!
We want you to be 100% happy with your purchases from Beserk, so we aim to make any returns/exchanges as easy as possible!
If you receive your order and you have selected the wrong size, it doesn't suit you, or you are not happy with your purchase for any reason, you are welcome to send it back for a Store Credit, Refund or Exchange! We do recommend double checking our sizing charts before confirming an order, or if you are unsure about your size please contact one of our friendly staff for assistance to help make sure you receive the correct size.
PLEASE NOTE : ALL items can be returned EXCEPT underwear, swimwear, bodysuits, contact lenses, hosiery & earrings due to Australian health & hygiene standards. Opened cosmetics or hair dye cannot be returned. Sorry there are no returns on Sale Items.
Find our full Return Policy >> HERE
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|AUSTRALIA *includes full tracking
||REST OF WORLD *includes tracking
REGULAR - FREE POSTAGE - ALL ORDERS OVER $89
Economy [Delivery Time: Approx. 8 -20 days*]
FREE INSURANCE - All orders that select 'Signature on Delivery' during checkout receive Free Insurance, so if anythng happens during transit with your order it will be 100% replaced!
FAST DELIVERY - Place your order before 3pm AEST for SAME DAY dispatch - Monday to Friday & receive your order as soon as the next business day!
FULL TRACKING - All dometic parcels are sent wtih full tracking so you can see the delivery progress of your order. Simply log into your account to track your order or click the link in your Dispatch Email.
For International orders, all Express services have full tracking, signature on delivery and insurance, Economy service have limited trackin and no insurance, we use Australia Post, SpeedPost and DHL.
* Please note : The Australia Post Express Post does not offer a fragile service, so if you purchase items that can be easily broken in transit, we will send your order by Courier Please or Australia Post Regular Post, to ensure that your items arrive undamaged.
Find full info on Delivery & Postage >> HERE